You have taken an enormous step toward expanding your understanding of why you think and do what you do. Most people don’t stop to think about their operating systems until things go badly. It’s often when life gets acutely unbearable that they call a counselor. These words capture the essentials for successful outcomes in psychotherapy: trust, rapport, and connection. The relationship with a therapist is a two-way street. At the beginning and end of a flight, an attendant wi